Wednesday, 26 August 2015

Want to evolve your marketing? Social media is your answer.

A few years ago the job of social media was primarily given to the intern or dedicated to a single person in a business with very few resources supporting its functions. Today the Concept of social has matured and exponentially grown into an integral and utmost fundamental part of a brands marketing mix.
The evolution of communications marketing can be demonstrated by the use of social posts. Due to the complexity of todays social channels and posts it can be said that it is not longer good enough to draft a Facebook post or share an Instagram photo. Social Content has drastically matured over the years and is now generally the result of a businesses creative, editorial or digital team.

Whether or not we admit it, these departments play a huge part in creating the captivating content that you see across multiple social media platforms. In order to ensure this captivating content remains innovative and cut throat all teams must collaborate seamlessly, when they are unable to do so it becomes highly obvious.

For businesses and brands that feel disheartened or overwhelmed by the whole “social media situation” here are a few tips you can use to evolve your social practice. Firstly it is important to understand that the social channels and platforms a business chooses to advertise through can hold large amounts of data and insights. In order to market a brand/service successfully we must thoroughly understand our consumers, what makes them tick along with their behavioral patterns. All this data gathered from social media could be leveraged and used to add in an extra dimension to the traditional data sources generally used.
Another tangent businesses could potentially take is evolving their brand towards becoming a so-called publishing platform. Even though the concept of social media has been around for a while it is still a fairly new marketing tool. With the demand and increase in newer technologies the ability to learn about using social media becomes rather difficult as there are new platforms and channels introduced all the time.

In the early days social media was about ownership, establishment, and both operating and globalizing channels. In todays crazy world where the concept of time is but a mere memory of the past, the world of social media has shifted and is now about coordinating multiple channels with third parties and campaigns with a focus on quality over quantity.

Evolving your social practice might take the form of acting like a bridge between both creative and editorial. We are all aware that social media has expanded and is continuing to expand into content marketing. With this being said it also continues to require the innovation of creative together with the media savvy of editorial. In A nutshell, with a future that is rapidly evolving brands must start, continue and maintain seamless communication across all departments of the marketing mix to ensure innovation, success and collaboration.

Lauren Musat
Current student in the Master of Marketing program at the University of Sydney Business School

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